SmileChat™ —
AI-Powered Patient Conversations
Turn website visitors into booked appointments with intelligent AI chat.
SmileChat™ engages every visitor on your website with instant, intelligent responses. Whether answering treatment questions, sharing pricing, or booking consultations, SmileChat™ works 24/7 to convert interest into action — all while maintaining your clinic's tone and expertise.
What It Does?
SmileChat™ engages every website visitor with instant, intelligent responses — answering questions, sharing treatment options, and booking consultations. It's always on, always helpful, and always converting curiosity into appointments. No waiting, no missed opportunities, just seamless patient engagement that works around the clock.
Key Capabilities
Smart Conversations That Convert
Understands and responds to common dental enquiries — from "do you do Invisalign?" to "How much is whitening?"
Captures contact details, shares services, contact info, and treatment interest
Books consultations or follow-ups directly into your schedule
Works 24/7 so you never miss an opportunity
SmileChat™ doesn't just chat — it converts curiosity into appointments.
Human Takeover When Needed
Automation only goes so far. Humans care when it counts. Your team can monitor live conversations directly from SmileOS and jump in at any time to guide patients personally.
Conversation notes from the Unified Communication Hub:
- Add internal notes or tasks for follow-up
- Everything visible and seamlessly
Every interaction stays connected — no duplication, no missed handovers.
Seamless Integration
- Every chat automatically logs to the patient's profile
- Syncs live enquiries into the Communication Hub
- Add patients to campaigns, reminders, or treatment services
- Optional PMS integration for appointment syncing
SmileChat™ connects perfectly with SmileOS — so data flows where it needs to, without effort.
Simple Setup & Customisation
Getting started takes minutes. Add a single script to your site, or ask your developer to help if required. Then customise your chatbot's tone, greeting, and colours to match your clinic's brand.
- Fast, one-line installation
- Brand-aligned personality and visuals
- Pop-up or full-page chat options
Your clinic's digital front desk, ready to welcome patients 24/7.
Outcome
More leads. More bookings. Less manual work. SmileChat™ helps dental clinics turn website visitors into conversations — and conversations into round-the-clock engagement, smarter conversations, and effortless conversions.
An AI Assistant Designed for Your Dental Team's Success
Our AI is like adding a super-smart team member. It learns fast, helps with repetitive tasks, and makes sure every patient feels valued. It's designed to free up your staff so they can focus on providing top-notch care.
“Ever since we started using Smile OS, our clinic has seen a remarkable transformation. The system's user-friendly interface and extensive capabilities have optimized our workflow, resulting in substantial gains in productivity and heightened patient happiness.”
Darlene Robertson
Product Manager
“SmileOS has completely transformed how we manage patient interactions. The AI-powered features save us hours every day, and our patients love the seamless experience.”
Sarah Johnson
Clinic Director
“The automation capabilities of SmileOS are game-changing. We can now focus on what matters most - providing exceptional care to our patients.”
Michael Chen
Practice Owner
Frequently ask Questions
Everything you need to know about how SmileOS helps your dental clinic work smarter, communicate better, and grow faster. Here are some of the most common questions we get from practices like yours.
Still have questions?
Ready to see SmileOS in Action?
Our team is here to help you make the most of SmileOS—whether you need setup support, have product questions, or want to see how AI can streamline your patient experience. Book a demo today and discover how SmileOS transforms how clinics attract, manage, and retain patients.