SmileConnect™ —
The Unified Communication Hub
All your clinic conversations in one place.
SmileConnect™ brings every message, call, and enquiry together so you never need to switch between apps again. Manage SMS, emails, WhatsApp messages, website chats, Facebook comments, Instagram DMs, and more — all from a single, intelligent inbox.
What It Does?
SmileConnect™ replaces the chaos of multiple tabs and logins with one organised space where your team can communicate, collaborate, and convert. Whether it's a patient texting your clinic, a Facebook message from an ad, or a new website enquiry, it all lands in one streamlined feed — ready to be handled automatically or by your team.
Key Capabilities
Unified Messaging
Connect all your social and communication channels directly to SmileOS:
- SMS, Email, WhatsApp, Messenger, and Instagram DMs
- Web chat enquiries and contact form submissions
- Two-way conversations managed in real time
Every conversation, every channel, every team member — together in one view.
AI-Powered Conversations
Automate patient engagement without losing the human touch.
Set up instant replies and follow-up messages handled by your AI assistant, ensuring every lead is acknowledged and nurtured.
When your team is ready, they can seamlessly take over the conversation — no missed messages, no awkward handovers.
Team Collaboration
- Shared inbox with visibility across staff and departments
- Internal notes and message tagging for easy follow-up
- Task creation directly from patient conversations
- Assign and track communication responsibilities
Everything stays clear, transparent, and on record.
Voice & Call Management
Handle calls alongside messages within the same hub. Call logs, recordings, and AI-powered transcriptions are automatically added to the patient record, keeping your documentation effortless and complete.
Outcome
Faster responses. No switching tabs. No lost messages. SmileConnect™ gives dental clinics the power to communicate with patients and leads seamlessly across every channel — efficiently, intelligently, and all in one place.
An AI Assistant Designed for Your Dental Team's Success
Our AI is like adding a super-smart team member. It learns fast, helps with repetitive tasks, and makes sure every patient feels valued. It's designed to free up your staff so they can focus on providing top-notch care.
“Ever since we started using Smile OS, our clinic has seen a remarkable transformation. The system's user-friendly interface and extensive capabilities have optimized our workflow, resulting in substantial gains in productivity and heightened patient happiness.”
Darlene Robertson
Product Manager
“SmileOS has completely transformed how we manage patient interactions. The AI-powered features save us hours every day, and our patients love the seamless experience.”
Sarah Johnson
Clinic Director
“The automation capabilities of SmileOS are game-changing. We can now focus on what matters most - providing exceptional care to our patients.”
Michael Chen
Practice Owner
Frequently ask Questions
Everything you need to know about how SmileOS helps your dental clinic work smarter, communicate better, and grow faster. Here are some of the most common questions we get from practices like yours.
Still have questions?
Ready to see SmileOS in Action?
Our team is here to help you make the most of SmileOS—whether you need setup support, have product questions, or want to see how AI can streamline your patient experience. Book a demo today and discover how SmileOS transforms how clinics attract, manage, and retain patients.