SmileConsult™ —
Virtual Consultations Made Easy
Connect with patients anytime, anywhere — and convert interest into appointments.
SmileConsult™ makes it easy to offer virtual consultations that fit into your clinic's workflow. From initial enquiries to treatment planning and follow-ups, SmileConsult™ helps you engage patients remotely, provide expert advice, and book appointments — all without patients leaving their homes.
What It Does?
SmileConsult™ enables your clinic to provide professional virtual consultations through video, chat, or photo review. Perfect for initial assessments, treatment planning, or follow-up care, SmileConsult™ gives you the flexibility to engage patients remotely while maintaining the personal touch that builds trust and drives conversions.
Key Capabilities
Integrated Video Consultations
See patients wherever they are
- High-quality video call embedded directly in the SmileOS dashboard
- Powered by Vonix, ultra-compliant technology for healthcare / legal
- Customise branding for a private / labelled experience
- Instant screen-share and document share options for treatment plans or x-rays as a near in-person experience
SmileConsult™ brings the in-clinic experience to any screen — professionally and securely.
Appointment Scheduling & Reminders
Simply booking for both your team and your patients
- Patients can book virtual consultations directly from your website or chatbot
- Automated confirmation and reminder messages via SMS or email
- Calendar sync keeps your team's schedule accurate and up-to-date
- Smart time-zone detection for remote patients or multi-location clinics
No back-and-forth, no missed appointments. Just easy, confirmed consults.
Automatic CRM Logging
Every consult is recorded, tracked, and documented
- Appointments and outcomes are automatically logged to the patient's CRM profile
- AI-summarised consult notes, ready for follow-up
- Call duration, attendance, and conversion tracked automatically
Everything you need — organised and ready for your next interaction.
Post-Consult Follow-Up Workflow
Turn conversations into conversions
- Trigger follow-up campaigns instantly after each consult
- Send treatment plans, quotes, or review links automatically
- Assign tasks for staff to follow up on unbooked treatment plans
- Track engagement rates from consult to appointment
SmileConsult™ keeps clinics active while leads never fall through strategically.
Outcome
Convenience that converts
SmileConsult™ empowers dental clinics to meet patients where they are, build trust through communication, and grow conversions — without increasing clinic time.
Offer convenience, grow reach, and improve conversion.
An AI Assistant Designed for Your Dental Team's Success
Our AI is like adding a super-smart team member. It learns fast, helps with repetitive tasks, and makes sure every patient feels valued. It's designed to free up your staff so they can focus on providing top-notch care.
“Ever since we started using Smile OS, our clinic has seen a remarkable transformation. The system's user-friendly interface and extensive capabilities have optimized our workflow, resulting in substantial gains in productivity and heightened patient happiness.”
Darlene Robertson
Product Manager
“SmileOS has completely transformed how we manage patient interactions. The AI-powered features save us hours every day, and our patients love the seamless experience.”
Sarah Johnson
Clinic Director
“The automation capabilities of SmileOS are game-changing. We can now focus on what matters most - providing exceptional care to our patients.”
Michael Chen
Practice Owner
Frequently ask Questions
Everything you need to know about how SmileOS helps your dental clinic work smarter, communicate better, and grow faster. Here are some of the most common questions we get from practices like yours.
Still have questions?
Ready to see SmileOS in Action?
Our team is here to help you make the most of SmileOS—whether you need setup support, have product questions, or want to see how AI can streamline your patient experience. Book a demo today and discover how SmileOS transforms how clinics attract, manage, and retain patients.